Dear Doctors,

To mitigate the risk of incorrect or missing patients’ records that may delay your reimbursement claims, you are strongly recommended to input consultation records promptly after each consultation. Reimbursement claims submitted by the 10th of each month will be processed in the same month.

Please carefully verify the claims prior to submission and make sure all the information is true and accurate. Suspicious claims may be reported to authorities for investigation.

Should you have any queries, please feel free to contact us at gopcppp@ha.org.hk or via the Programme hotline 2300 7300 (after selecting language, press “5” to speak directly with our hotline staff). Thank you for your attention.

Yours faithfully,
GOPC PPP Programme Office
Hospital Authority