General Outpatient Clinic Public-Private Partnership Programme (GOPC PPP)
Patients fulfilling pre-defined clinical criteria and programme requirements and who have been attending HA Outpatient Clinic for at least 12 months will be invited to join the Programme to receive primary care service from the private sector.


Issue 43 - Reminder on Reimbursement Claims


Dear Doctors,

Thank you for your continued support in General Outpatient Clinic Public-Private Partnership Programme (GOPC PPP).

To mitigate the risk of incorrect or missing patients’ records that may delay your reimbursement claims, you are strongly recommended to input consultation records promptly after each consultation. Reimbursement claims submitted by the 10th of each month will be processed in the same month.

Please be reminded that the authentication of patient attendances together with the corresponding consultation records is required for reimbursement claims. You can use the “Register Attendance” function on the GOPC PPP IT platform to facilitate the capture of patient attendance by one of the following three simple methods:

e-Bulletin Issue 43

To know more about the “Register Attendance” and “Submit Reimbursement” function, you may refer to the Quick Guide as attached for more information.

Prior to reimbursement submission, you are advised to verify the claims and make sure all the information is true and accurate. Suspicious claims may be reported to authorities for investigation.

Should you have any queries, please feel free to contact us at or via Programme hotline 2300 7300 for assistance (after selecting language, press “5” to speak directly with our hotline staff).  Thank you for your attention.

Yours faithfully,
GOPC PPP Programme Office
Hospital Authority