General Outpatient Clinic Public-Private Partnership Programme (GOPC PPP)
The General Outpatient Clinic Public-Private Partnership Programme (GOPC PPP) is planned to conclude in 2028. Participating patients will be invited to join the Chronic Disease Co-care Pilot Scheme (CDCC) and continue to receive comprehensive care from family doctor in the community.
The FAQs for patients are only available in Traditional Chinese version.

The below FAQs for PSPs are for reference only. PSPs should refer to the Terms and Conditions of the GOPC PPP for details.

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Service Provider

Chronic Disease Co-Care Pilot Scheme -- Special Patient Invitations

GOPC PPP – Flu Surge Enhanced Measures

GOPC PPP – General Information

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  1. What is the Chronic Disease Co-Care Pilot Scheme (CDCC Pilot Scheme)?

    The Government launched the CDCC Pilot Scheme in November 2023, providing subsidy for the public to conduct screening for and manage targeted chronic diseases, including diabetes mellitus and hypertension, in the private healthcare sector via a "Family Doctor for All" and multidisciplinary public-private partnership model coordinated by District Health Centres / District Health Centre Expresses (collectively referred to as DHC/Es). The CDCC Pilot Scheme has been further expanded to cover blood lipid testing for eligible individuals, allowing for a more comprehensive approach to the assessment and proper management of cardiovascular disease risk factors, including the "three highs" (high blood pressure, high blood sugar and high cholesterol).

     

    The CDCC Pilot Scheme aims to facilitate early detection and timely intervention of such chronic diseases and encourage self-health management by the participants of the CDCC Pilot Scheme, so as to help them better manage their chronic diseases and prevent complications, as well as reduce the demand for public specialised and hospital services.

  2. What are the special patient invitations to join the CDCC Pilot Scheme?

    In line with the development of the Primary Healthcare Blueprint, the CDCC Pilot Scheme will expand its service targets in phases to invite suitable patients currently attending the Family Medicine Clinics (formerly known as General Outpatient Clinics) (FMCs) of the Hospital Authority (HA), and participants of the General Outpatient Clinic Public-Private Partnership Programme (GOPC PPP) which is scheduled to conclude in 2028.

    From the latter half of 2025 to 2027, the Programme Office of the CDCC Pilot Scheme will invite, in phases, eligible patients who are (i) currently receiving care at Hospital Authority (HA) FMCs, and (ii) participating in the General Outpatient Clinic Public-Private Partnership Programme (GOPC PPP) to join the CDCC Pilot Scheme.

    Upon successful enrolment, eligible patients will directly enter the Treatment Phase of the CDCC Pilot Scheme, where they will receive the same service arrangement as all other participants, including the number of subsidised consultation visits per year and the co-payment amounts. The co-payment arrangement also applies to HA staff, civil service eligible persons, and other individuals entitled to medical fee waivers when receiving services at HA.

  3. Who will be invited to participate in the CDCC Pilot Scheme under special invitations?

    For Eligible Patients from HA FMCs

    Patients must fulfil the clinical and eligibility criteria specified by the Government and must have been attending HA FMCs for treatments of diabetes mellitus, hypertension, prediabetes, or dyslipidemia for at least 12 months prior to receiving an invitation.

     

    For Eligible Patients from the GOPC PPP

    Patients must be participating in the GOPC PPP and fulfil the clinical and eligibility criteria specified by the Government.

     

    Eligible patients will receive invitation letters in phases to join the Treatment Phase of the CDCC Pilot Scheme. Direct enrolments to the Treatment Phase of the CDCC Pilot Scheme are by invitations only. Invitations will take place from the latter half of 2025 to 2027, starting with patients from HA FMCs, followed by patients participating in the GOPC PPP shortly after.

  4. When will the GOPC PPP conclude?

    The GOPC PPP is planned to conclude in 2028. From the latter half of 2025 to 2027, participants in the GOPC PPP will receive invitations in phases to join the CDCC Pilot Scheme. They will be given sufficient time to consider whether to participate. During this transition period, patients will continue to receive services under the GOPC PPP.

     

  5. How should eligible patients from HA FMC or participating in the GOPC PPP receiving the special invitations enrol in the CDCC Pilot Scheme?

    For Eligible Patients from HA FMCs

    After receiving the invitation letters to join the CDCC Pilot Scheme, interested HA FMC patients should complete and mail the reply slips to the HA. The HA will then transfer the case summaries of the interested patients to their selected DHC/Es, who will contact them to arrange a visit to complete the enrolment procedures.

     

    Upon successful enrolment, HA FMC patients will enter the Treatment Phase of the CDCC Pilot Scheme directly. HA will cancel their follow-up appointments at HA  FMCs after their first subsidised medical consultations with their family doctors under the CDCC.

     

    HA FMC patients not joining the CDCC Pilot Scheme will continue to receive care at their current HA FMCs.

     

    For Eligible Patients from the GOPC PPP

    After receiving the invitation letters to join the CDCC Pilot Scheme, interested GOPC PPP patients should complete and mail the reply slips to the HA. The HA will then transfer the case summaries of the interested patients to their selected DHC/Es, who will contact them to arrange a visit to complete the enrolment procedures.

     

    Upon successful enrolment, GOPC PPP patients will enter the Treatment Phase of the CDCC Pilot Scheme directly and be withdrawn from the GOPC PPP.

  6. What are the arrangements for patients who have received the special invitations but choose not to enrol in the CDCC Pilot Scheme?

    For Eligible Patients from HA FMCs

    Eligible HA FMC patients not joining the CDCC Pilot Scheme will continue to receive care at their current HA FMCs.

     

    For Eligible Patients from the GOPC PPP

    Eligible GOPC PPP patients not joining the CDCC Pilot Scheme will continue to receive services under the GOPC PPP until its conclusion. The GOPC PPP is planned to conclude in 2028. The HA will arrange, based on patients’ conditions, for their return to the HA FMCs in phases for continued care prior to the conclusion of the GOPC PPP. Alternatively, GOPC PPP patients may choose to continue their care under the same doctors at their own expense, through private arrangements made independently of the GOPC PPP.

  7. What services are covered for patients enrolled to the CDCC Pilot Scheme via special invitations?

    Upon successful enrolment, invited eligible patients will skip the Screening Phase and enter directly into the Treatment Phase of the CDCC Pilot Scheme. They will receive medical consultations and medications under the "Specified Drugs" list from family doctors according to their clinical needs. Family doctors may also refer patients for necessary laboratory tests and examinations; as well as dedicated nursing clinic and allied health services under the designated District Health Network.

  8. How many subsidised medical consultation visits are provided annually to HA FMC and GOPC PPP patients joining the CDCC Pilot Scheme via special invitations?

    Eligible HA FMC and GOPC PPP patients joining the Treatment Phase of the CDCC Pilot Scheme via special invitations will receive the same service arrangement, including the number of subsidised medical consultation visits per year, as all other participants in the Treatment Phase of the CDCC Pilot Scheme. The number of subsidised medical consultation visits per year varies based on the patient diagnoses:

     

    Diabetes mellitus (DM) and/or hypertension (HT)

    Patients diagnosed with DM and/or HT are entitled to up to 6 consultations per year, regardless of any additional chronic conditions.

     

    Prediabetes only

    Patients diagnosed solely with prediabetes (HbA1c 6.0%–6.4% or FPG 6.1–6.9 mmol/L), without hypertension, are entitled to up to 4 consultations per year.

     

    Dyslipidaemia only

    Patients diagnosed solely with the specified condition of dyslipidaemia, without prediabetes, diabetes, or hypertension, are entitled to 4 consultations in the first year, and 2 consultations per year from the second year onward.

     

    Dyslipidaemia with other conditions

    Patients diagnosed with dyslipidaemia and conditions such as prediabetes, DM, or HT will have their consultation entitlement determined by whether they have DM or HT. If the patient has prediabetes but does not have DM or HT, the entitlement is 4 subsidised consultations per year. If the patient has DM or HT, the entitlement increases to 6 subsidised consultations per year.

     

  9. Can patients joining the CDCC Pilot Scheme seek care for episodic illnesses only during a subsidised medical consultation visit?

    During each subsidised medical consultation visit of the Treatment Phase under the CDCC Pilot Scheme, patients will receive management of their chronic illnesses. When receiving treatment for their chronic illnesses, patients may also receive diagnosis and treatment for episodic illnesses during the same subsidised medical consultation visit when required. If patients receive treatment for episodic illnesses only, such is considered outside the scope of the CDCC Pilot Scheme and patients have to pay the full costs specified by the family doctors.

     

  10. What is the patient co-payment arrangement under the CDCC Pilot Scheme?

    Patients participating in the CDCC Pilot Scheme are required to pay the co-payments in accordance to the amounts set out in the Co-Payment schedule issued by the Government on the CDCC Pilot Scheme Website. Co-payments should be paid directly by the patients to the family doctor, AH Service Provider or Investigation Service Sites/Centres.

     

    Depending on the patient’s clinical needs and agreement with their family doctor, patients may receive services outside the scope of the CDCC Pilot Scheme. Any fees incurred for such services must be paid by the patients out-of-pocket.

     

    Medical fee waiver is not applicable to the CDCC Pilot Scheme. Patients who are HA staff, civil service eligible persons, or individuals entitled to medical fee waivers when receiving services at HA are still required to pay the same co-payments as all other participants under the CDCC Pilot Scheme. However, eligible patients may use their Health Care Vouchers under the Elderly Health Care Voucher Scheme (EHVS) to settle any co-payments charged by family doctor and other health care professionals for service(s) under the CDCC Pilot Scheme, provided that the relevant healthcare service providers have participated in the EHVS and accept such form of payment.

  11. How can patients obtain information about the family doctors participating in the CDCC Pilot Scheme and select a suitable family doctor?

    Interested patients can select a suitable family doctor, according to their own choice, by searching the website of the CDCC Pilot Scheme, which provides the list of Family Doctors with their essential information including practice district, service charge under the CDCC Pilot Scheme and participation in other Government subsidised primary healthcare programme e.g., Elderly Healthcare Voucher Scheme.

  12. Will participation in the CDCC Pilot Scheme affect patients’ existing services provided by HA or the Department of Health (DH)?

    The objective of the CDCC Pilot Scheme is to provide targeted subsidised services through a "Family Doctor for All" and multi-disciplinary public-private partnership model to enable eligible public to receive screening and management of target chronic diseases in the private healthcare sector. Generally, participation in the CDCC Pilot Scheme will not affect the other healthcare services that patients are currently receiving from the HA or DH such as emergency services and other specialist services.

  13. What arrangement is available under the CDCC Pilot Scheme if a Scheme Participant's clinical condition deteriorates?

    To support and empower family doctors in long-term management of patients, the Government has developed a bi-directional referral mechanism with the HA involving seven HA Clusters under the CDCC Pilot Scheme. Based on the pre-defined criteria, if a patient is assessed by a family doctor as having clinical needs (such as undesirable disease control or complications), the family doctor can arrange for the patient to receive a one-off specialist consultation at a designated Medicine Specialist Out-patient Clinic of the HA according to the guidelines. The patient can obtain clinical advice on a care plan, which he/ she can then continue to follow up with the family doctor. This special arrangement is not regarded as a specialist out-patient referral nor follow-up consultation, and each attendance is charged at a standardised fee of $135. The HA in general would not arrange follow-up appointments for patients. In the event that drug prescription is required for patients, a charge of $15 will be applied per prescribed drug item. Medical fee waiver is not applicable to this arrangement, and same fees apply to patients who are HA staff, civil service eligible persons, and other individuals entitled to medical fee waivers when receiving services at HA.

     

    Meanwhile, based on the clinical condition of participants, family doctors can also refer patients to receive healthcare services at specialist out-patient clinics under HA following prevailing mechanism.

  14. Can patients withdraw from the CDCC Pilot Scheme?

    Patients are required to arrange withdrawal from the CDCC Pilot Scheme at the DHC/Es. However, individuals are recommended to pay attention to their own health conditions and consult healthcare professionals for appropriate treatment according to their needs.

  15. What are the eligibility criteria for family doctors to enrol in the CDCC Pilot Scheme?

    Family doctors are required to meet the following criteria for enrolment in the CDCC Pilot Scheme:

    1. Practising in a private healthcare facility;
    2. Being included in the general register in accordance to Section 14 or Section 14A of the Medical Registration Ordinance (Cap. 161 of the laws of Hong Kong) and holding a valid practising certificate;
    3. Being a healthcare provider enrolled in the Electronic Health Record Sharing System (eHealth); and
    4. Being listed in the Primary Care Directory (PCD).
  16. How can interested family doctors enrol in the CDCC Pilot Scheme?

    Interested family doctors may enrol in the CDCC Pilot Scheme either by invitation from the Government or through their own volition online through the eHealth.

  17. How can family doctors obtain more information on the CDCC Pilot Scheme?

    For further details, please visit the official website of CDCC Pilot Scheme or contact the enquiry hotline at 2300 7300. The hotline operates from Monday to Saturday, 9:00am to 9:00pm. If the line is busy or if a call is made outside of operating hours, you may leave a voicemail, and staff will return your call as soon as possible during office hours.

  18. What is the General Outpatient Clinic Public-Private Partnership Programme (GOPC PPP)?

    The GOPC PPP is launched by the Government, through the Hospital Authority (HA), aiming to: 
    (a) provide choice to patients for receiving primary care service from the private sector in their community; 
    (b) enhance patient access to primary care service; 
    (c) promote the family doctor concept; 
    (d) help HA manage demand for general/specialist outpatient service; and 
    (e) foster the development of the territory-wide Electronic Health Record Sharing System (eHRSS).

  19. What services are covered under the GOPC PPP?

    Under the GOPC PPP, each patient will receive:

    • Up to 10 subsidised visits to the participating service providers (PSPs) per year, covering both chronic and episodic illnesses;
    • Drugs for treating their chronic conditions and episodic illnesses immediately from the PSPs at their clinics; and
    • Upon PSPs’ referral, to receive specified laboratory tests at designated private laboratories and X-ray examination at HA for free

  20. What do PSPs need to do when a participating patient attends his/her clinic under the GOPC PPP?

    Under the GOPC PPP, at each visit paid by a participating patient, the PSP clinic shall use “Register Attendance” function built in the GOPC PPP IT platform to take attendance with either one of the following methods:

    • Smart-ID: Insert patient’s Hong Kong Identity Card into the eHRSS card reader;
    • One-time password: Enter a real-time passcode received by patient into IT platform; or
    • Attendance sheet: Print out an attendance sheet from the IT platform and ask both the patient and the PSP to confirm attendance by signing on the attendance sheet. Then, fax the completed attendance sheet to the IT platform for vetting by the Programme Office.

     

    Only consultation records with a valid patient attendance record are eligible for reimbursement of service fees.

  21. Under the GOPC PPP, if all the annual subsidised visits have been used up, do patients need to pay for the chronic consultations and drugs to be provided by the PSP?

    Yes. Under the GOPC PPP, beyond the 10 subsidised visits, patients have to pay out-of-pocket in full for the fees charged by the PSP. Those who participate in the Elderly Health Care Voucher Scheme can pay for non-GOPC PPP services / treatments from their Health Care Voucher accounts.

  22. Under the GOPC PPP, can a patient seek for care on both chronic and episodic illnesses at a given subsidised visit?

    Yes, under the GOPC PPP, participating patients can seek for care on both chronic and episodic illnesses at a given subsidised visit, and receive drugs for treating the corresponding illnesses.

  23. What drugs are covered under the GOPC PPP?

    Under the GOPC PPP, in accordance with individual patient’s clinical indication(s), PSPs will provide those drugs covered under the “List of Specified Drugs” based on the patient’s designated referred specialty and/or up to 3 days of medications for episodic illnesses, with no extra charges to patients. Other than such conditions, PSPs may charge for further medications prescribed upon mutual agreement with individual patient.

     

    (For details of the “List of Specified Drugs”, PSPs can refer to the GOPC PPP Booklet of Schedules posted on the Programme’s website (http://www.ha.org.hk/ppp/gopcppp).)

  24. Under the GOPC PPP, how can PSPs order programme drugs from HA’s drug suppliers?

    Under the GOPC PPP, for the “List of Specified Drugs”, PSPs may use their own drugs or purchase from designated drug suppliers at specified prices. For the latter, the GOPC PPP IT platform has been enhanced such that PSPs can make orders for programme drugs, view the order status, check the remaining balance and review past orders via the IT platform. 

  25. Under the GOPC PPP, is there a limit on the quantity of programme drugs a PSP can order?

    Any PSP can order programme drugs via the IT platform after he/she has enrolled his/her first patient under the GOPC PPP.  A “Starter Pack” comprising of all drug items under the “List of Specified Drugs” will then be available for purchase by the PSP. Upon depletion of the Starter Pack, subsequent replenishment of each drug item will be based on the number of patients prescribed with the drug, with a buffer quantity. It is important for PSPs to accurately input prescription records for each consultation into the IT platform to facilitate the system to deduce the quantity of drugs available for ordering.

  26. Under the GOPC PPP, where will participating patients get the drugs? Will the drugs for treating the chronic illnesses be the same as they are receiving from HA outpatient clinics?

    Under the GOPC PPP, participating patients will receive drugs for treating their chronic conditions and episodic illnesses immediately from the PSPs at their clinics. PSPs may use their own drugs or purchase the drugs under the “List of Specified Drugs” from designated suppliers at specified prices. Individual patients may also receive drugs outside the scope of GOPC PPP provided by PSPs at their own expenses upon mutual agreement between the patients and PSPs.

  27. Under the GOPC PPP, if so requested by participating patients, can PSPs prescribe drugs for a longer duration (e.g. 6 months) for managing their chronic conditions at a visit?
    Under the GOPC PPP, subject to a patient’s clinical need and under mutual agreement, the PSPs may prescribe an appropriate duration of drugs to the patient. 
  28. Where can participating patients receive laboratory or X-ray services under the GOPC PPP?

    Upon referral by the participating private doctors, participating patients can receive specified laboratory tests at designated private laboratories and X-ray examination at HA for free. Under mutual agreement, individual patients may receive further services provided by the PSPs at their own expense outside the scope of the GOPC PPP.

  29. Under the GOPC PPP, what will happen if the participating patients’ clinical conditions deteriorate?

    Under the GOPC PPP, if clinically indicated, PSPs may refer their patients to HA for further assessment and treatment. PSPs may contact Cluster PPP Office for further information.

  30. Under the GOPC PPP, do PSPs have to accept all patients being referred to them?

    PSPs may choose not to accept patients referred to them. However, they should inform the Cluster PPP Office as soon as possible, so other appropriate arrangements can be made for the concerned patient.

  31. Under the GOPC PPP, can PSPs stop receiving new patients?

    Yes, PSPs can inform the Programme Office of their maximum capacity on patient enrolment under the GOPC PPP, and stop receiving new patients when the maximum capacity is reached.

  32. How much is the service fee under the GOPC PPP?

    Under the GOPC PPP, with effect from 1 July 2023, for service provision, PSPs will receive a maximum total of $3,660 per patient per year, covering a maximum of 10 consultations, including the HA FMC fee to be paid by the patients to the PSPs directly after each consultation. A participating patient who is eligible for a waiver under the criteria set out in HA’s website relating to the GOPC PPP (http://www.ha.org.hk/ppp/gopcppp) may be entitled to partial or full waiver of the HA FMC Fee when he/she attends the PSP under the GOPC PPP. In such cases, the HA will bear the HA FMC fee.

  33. Under the GOPC PPPP, how will the service fees be paid to PSPs?

    Under the GOPC PPP, PSPs will receive the relevant service fees from the HA on a reimbursement basis. Claims for consultations will be paid directly to the PSP’s designated bank account on monthly basis, whilst the medication subsidy would be paid on a quarterly basis. PSPs can verify and submit claims via the GOPC PPP IT Platform to the HA for processing. Claims submitted on or before the cut-off date (i.e. 10th of every calendar month) will be processed in the same month, while outstanding claims will be saved in the GOPC PPP IT system for future submission until reimbursed.

  34. To receive services under the GOPC PPP, will participating patients need to pay any fee?

    Under the GOPC PPP, participating patients are only required to pay the HA FMC fee for each consultation, as per Gazette (presently $50). A participating patient who is eligible for a waiver under the criteria set out in HA’s website relating to the Programme (http://www.ha.org.hk/ppp/gopcppp) may be entitled to partial or full waiver of the HA FMC Fee when he/she attends the PSP under the GOPC PPP. Under mutual agreement, individual patients may receive further services and treatments provided by the PSPs at their own expense outside the scope of the GOPC PPP. 

  35. Under the GOPC PPP, do patients need to pay extra fee if he / she visits his / her PSP for more than one time a day?

    Under the GOPC PPP, participating patients can receive subsidised medical consultation once a day covering the care on chronic or episodic illnesses or both. Additional consultation(s) in any single day is/are not covered under the scope of the GOPC PPP. Yet, individual patients may receive additional service(s) or treatments at their own expenses upon mutual agreement with their PSPs.

  36. Can participating patients who have participated in the Elderly Health Care Voucher Scheme use the electronic vouchers for the GOPC PPP?

    Under the GOPC PPP, Elderly Health Care Vouchers may only be used to pay for non-GOPC PPP services from patients’ Health Care Voucher accounts.

  37. Under the GOPC PPP, can PSPs assign any relieving doctors to provide chronic disease management to participating patients?

    Under the GOPC PPP, PSPs may arrange relieving doctors during their absence. The relieving doctors shall also enrol in the eHRSS. 

  38. Do all PSPs under the GOPC PPP have to participate in the eHRSS?

    To facilitate continuity of patient care, all participating patients and PSPs under the GOPC PPP are required to participate in the eHRSS, to enable clinical information sharing between the private and the public sectors.

  39. What data should PSPs input to the GOPC PPP IT platform created on the eHRSS?

    Under the GOPC PPP, PSPs are required to enter patients’ basic clinical information (e.g. blood pressure and pulse, etc.), as the case may be, for chronic visits to the GOPC PPP IT Platform within 3 calendar days after each consultation. PSPs are also encouraged to make use of the GOPC PPP IT Platform for other clinical documentation such as drugs prescription or other additional services provided. After 3 calendar days, PSPs are required to submit an unlock consultation request for inputting or editing the consultations.

  40. Under the GOPC PPP, how does the flu surge quota work?

    Under the GOPC PPP, during the fixed period(s) as specified by HA from time to time, HA will subsidise each patient with two additional subsidised visit quotas. The additional quotas will apply to the first two visits made by the patients within the fixed period, where patient can, subject to the T&Cs, attend PSP clinic for consultations on follow up of the designated chronic illnesses and/or on episodic illnesses (acute or chronic) without deducting their 10 annual quotas. For each consultation visit under the additional quotas, PSP will receive the same service fee as for the annual quotas, which includes the patient co-payment of $50 (subject to applicable waivers for individual patient).

  41. Under the GOPC PPP, do patients need to pay extra fee if add-on medication is prescribed?

    During the specified period, an anti-viral drug, Tamiflu, will be included as an add-on medication under the GOPC PPP for prescription to patients if so required by the patients’ clinical condition. Each patient will be subsidised with up to one course of Tamiflu during each specified period, without paying extra charges in addition to the patient co-payment. Other than the conditions stated above, individual patients may also receive further services and treatment provided by PSP at their own expenses under mutual agreement.

  42. Under the GOPC PPP, how can PSPs replenish add-on medications from HA’s drug suppliers?

    Under the GOPC PPP, PSPs shall prescribe and dispense Tamiflu to patients as clinically indicated from their own drug stock and input relevant prescription details in the GOPC PPP IT platform. Prescription entitled to drug replenishment will be reflected in the orderable quantity for stock replenishment on the 4th of the following month. PSPs can place one confirmed order with the supplier via the GOPC PPP IT platform every month with the maximum quantity prefilled. The processing of drug orders and arrangement of delivery will take place after the 10th of each month and this will not incur any delivery charges on the PSP. Order placed after the monthly cut-off will be processed in the next month.

  43. Under the GOPC PPP, is there a limit on the quantity of add-on medications a PSP can replenish?

    The maximum quantity that PSP can order is up to one course of Tamiflu for each patient during the subsidised visits made in the specified period. Tamiflu prescription falls outside the condition stated above will not be entitled to drug replenishment.